Shipping policy

Shipping Policy

WOOD & WELL™ currently offers free standard shipping within the United States on Grüver orders unless otherwise noted.

Order Processing
Orders are typically processed within 1–3 business days, unless otherwise noted during launch periods, limited releases, or holidays.

Shipping Times
Estimated delivery times within the United States are typically 3–7 business days after shipment. Delivery times are estimates only and may vary due to carrier delays, weather, holidays, or destination.

Tracking
Tracking information will be provided by email once your order has shipped.

International Shipping
International shipping may be available to select destinations at checkout. International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country.

Delivery times for international orders are estimates only and may vary based on customs processing and local carrier conditions.

Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery at info@woodandwell.com.

We will do our best to assist in resolving the issue with the carrier as quickly as possible.